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Aged Care is a complex service environment, requiring specialist cleaning services.

  • A resident centric approach aligned with the Aged Care Quality Standards
  • Rigorous staff selection with values aligned to industry needs.
  • ISO Certified Quality, Safety and Environmental standards
  • Driven to add value through innovation

“Not just a cleaning business - Andy Andersons invests in their staff to help providers deliver safe and quality care
CDCS is proud to be working with Andy Andersons to upskill their cleaning staff in understanding and working in the aged care sector.
As an organisation that values quality outcomes for people living in residential care, CDCS is very pleased to see the commitment Andy Andersons has made to the education and training of their staff and in helping the organisations they work with meet the aged care standards and deliver safe quality care in a complex service environment ”

Donna Cross | Director Culturally Directed Care Solutions

Industry Representative Commonwealth Technical Advisory Group for Aged Care Quality Standards

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Team Selection

Aged care cleaning means we need to partner with your team and treat residents with the dignity and privacy that they deserve. We select our team based on their values, we need to be confident that they are team players and respect our elderly. Then we train them.

Andy Andersons Group has partnered with Culturally Directed Care Solutions (CDCS) to develop tailored cleaning training for our aged care cleaning team, based on the Aged Care Quality Standards. CDCS is led by Donna Cross, who was a representative on the Commonwealth Technical Advisory Group (TAG) assisting in the reform of the Aged Care Quality Standards.

Complete transparency is offered through our training platform, enabling clients and auditors to check training documentation by person, site and training activity. Available to our clients 24/7.

Audited Systems and Processes

Our base line for operations is our ISO Certification for Quality, Safety and Environmental Management. We then partner with our clients to integrate our cleaning services with their goals. We identify your goals and needs, then tailor our cleaning to integrate seamlessly with your daily service provision.

Ensuring consistently high standards is a critical element of our service offering. To maintain our quality standards, we undertake unannounced internal audits, with the results available to clients via our proprietary app. We then overlay annual external audits to ensure our cleaning services are aligned with the Aged Care Quality Standards and any updates.


Innovation in Products and Equipment

At Andy Andersons we are driven by innovation to find the best cleaning products and equipment for your premises. It’s one of the ways we add value to your service delivery. We use specially sourced cleaning products that reduce the risk of COVID-19 spreading through your premises. Our TGA approved cleaning products protect against COVID-19 for up to 24 hour on high touch surfaces and 30 days on low touch surfaces.

The equipment we use reduces the risk of cross contamination, increases resident and staff safety and is environmentally responsible.

Client Protection

Protecting our clients is a priority for Andy Andersons, to minimize risk

  • All staff undergo a series of checks including mandatory police checks and drug and alcohol testing.
  • Clients are indemnified under the Andy Andersons $20 million Product, Pollution, and Public Liability. Underwritten by Lloyds of London, and a first for the Australian cleaning industry.
  • We comply with all regulatory and legislative requirements ensuring our Payroll, Work Cover and Superannuation obligations are in place and audited by both internal and external parties.
  • We are registered with the Victorian Labour Hire Authority as required by any company that is involved in hiring labour.

Book an obligatory Free
cleaning audit of your aged care facility*

*Visits will be scheduled in-line with government restrictions and COVID safety guidelines